Last updated: October 14, 2026
FingerprintPros, LLC, doing business as Fingerprint Pros (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we handle information through https://fingerprint-pros.com/, appointment scheduling, customer communications, and our services.
1. Information We Collect
When you contact us or request an appointment, we collect information you provide, such as your name, telephone number, email address, appointment details, and message content.
If you choose to receive SMS messages, we also collect your consent status, the consent wording presented to you, and information about when and how you provided consent.
When you use our website, our website and connected services may collect technical information, including your IP address, browser, device information, pages visited, referring pages, and interactions with website content.
Providing fingerprinting, background-check, notary, or related services may require additional information, such as identification details, fingerprints, agency identifiers, and transaction records. The information required depends on the service and requesting agency. Please do not submit fingerprints, Social Security numbers, identification documents, payment-card details, or background-check results through our general contact form or SMS.
2. How We Use Information
We use information to respond to inquiries, schedule and manage appointments, provide requested services, communicate service instructions, maintain records, improve our website, prevent misuse, and meet applicable legal and agency requirements.
We use SMS consent records to determine whether you have agreed to receive messages and to honor opt-out requests.
3. SMS Communications
If you opt in, Fingerprint Pros may send automated SMS messages about your inquiry and appointments, including scheduling links, confirmations, reminders, and customer support responses.
Message frequency varies based on your inquiry and appointment activity. Message and data rates may apply.
SMS consent is optional and is not a condition of purchase. Providing your telephone number alone does not enroll you in our SMS program.
Reply STOP to opt out or HELP for assistance. You may also contact us at info@fingerprint-pros.com or +1 (954) 422-0405.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes. We do not transfer your SMS consent to another business.
We may disclose information necessary to deliver and administer messages to service providers acting on our behalf, solely for those purposes and subject to confidentiality obligations.
See our SMS Terms & Conditions: https://fingerprint-pros.com/sms-terms/.
4. Service Providers and Other Disclosures
We use service providers for website hosting, appointment scheduling, email, business communications, and website measurement. They may process information needed to perform their services.
When required to provide a service you request, information may be submitted to the relevant requesting or processing agency, or an authorized service provider. Handling of fingerprints and background-check information depends on the service, applicable requirements, and the receiving agency’s procedures.
We may also disclose information when required by law or valid legal process, or when necessary to protect rights, safety, or the security of our services.
These disclosures do not authorize third-party marketing use of SMS opt-in data or consent.
5. Cookies, Analytics, and Embedded Services
Our website includes Calendly for appointment scheduling and Google Maps for location information. These services may receive technical information and use cookies or similar technologies when you interact with them.
Our website also uses a Google Ads tag for advertising measurement and Yandex.Metrica for website analytics. Yandex.Metrica is configured with Webvisor, which can record website interactions such as navigation, clicks, and scrolling, subject to its configuration and privacy protections.
These technologies may process device identifiers, IP addresses, page activity, and similar information. Third-party services handle information under their own privacy policies:
Calendly: https://calendly.com/privacy
Google: https://policies.google.com/privacy
Yandex: https://yandex.com/legal/confidential/
You can manage cookies through your browser settings. Blocking cookies or scripts may affect scheduling, maps, or other website features.
6. Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, dispute resolution, and applicable legal obligations.
We retain consent and opt-out records as needed to document messaging permissions and prevent further messages after an opt-out.
We use reasonable safeguards to protect information. No internet transmission or storage system can be guaranteed completely secure.
7. Your Choices
You may contact us to request access to, correction of, or deletion of information you have provided. We will respond as required by applicable law. Some records may need to be retained for legal, agency, security, or recordkeeping reasons.
You may withdraw SMS consent at any time by replying STOP. Withdrawing SMS consent does not prevent you from requesting our services through other available channels.
8. Children’s Privacy
Our website is not directed to children under 13. If you believe a child under 13 has provided personal information through our website, contact us so we can review and address the matter.
9. Changes to This Policy
We may update this policy as our services or practices change. Updates will be posted on this page with a revised date. Changes to this policy do not automatically expand the scope of your SMS consent.
10. Contact Us
FingerprintPros, LLC — Fingerprint Pros
10101 W. Sample Rd., Suite 317
Coral Springs, FL 33065
Email: info@fingerprint-pros.com
Phone: +1 (954) 422-0405
Website: https://fingerprint-pros.com/